Coming soon A KavalaTech product

ReplyAI

Get discovered. Respond faster. Grow smarter.

An AI-powered growth and communication platform for local businesses. Reviews, WhatsApp enquiries, bookings, marketing content and local visibility handled from one intelligent workspace, instead of six disconnected apps.

Google Reviews WhatsApp Bookings Marketing Local SEO AI Insights
ReplyAI · Inbox
P
Priya R.
Google · 4m

"Booked last minute and still got looked after brilliantly. The team was warm and the place was spotless."

AI suggested reply
Thank you so much, Priya! We're delighted you loved the visit.
Approve & post Regenerate Edit
Unanswered
0cleared
Bookings today
18+4
Built for
The problem

Running the business already takes the whole day

Small businesses rarely have the time, expertise or spare hands to keep every channel active. So the work that brings customers in quietly falls to the bottom of the list.

Important customer interactions get missed, reviews stay unanswered, and marketing becomes inconsistent right when visibility matters most.

01 Google reviews and online reputation Unmanaged
02 Customer enquiries and WhatsApp messages Delayed
03 Appointments and bookings Scattered
04 Social media content Irregular
05 Local SEO and Google Business presence Neglected
06 Promotions and marketing campaigns Ad hoc
The solution

One AI assistant for everything customer-facing

ReplyAI drafts, organises and recommends. Owners and agency teams stay in control they approve and publish.

Manage reviews

Generate professional, personalised responses to Google reviews, and surface negative feedback first so it gets handled before it spreads.

Handle customer communication

Manage WhatsApp conversations in one thread view and use AI-assisted replies to respond in minutes instead of days.

Manage bookings

Appointments, confirmations, cancellations and reschedule requests, all in one place.

Create marketing content

Social posts, offers, Google Business updates and campaigns in the business's own voice.

Improve local visibility

Monitor and strengthen the Google Business Profile and wider local SEO presence.

Understand business performance

Track reviews, bookings, enquiries, customer sentiment, marketing activity and growth insights in one honest dashboard so decisions come from what actually happened, not a hunch.

How it works

Connect. Manage. Automate. Grow.

Four stages, one loop. Set it up once, then work from a single queue every morning.

01

Connect

Link the Google Business Profile and communication channels the business already uses.

02

Manage

Reviews, enquiries and business activity are collected into one workspace.

03

Automate

AI drafts replies, content and recommendations. Your team approves and executes.

04

Grow

Performance is tracked through dashboards and reports you can act on.

Connect
Connect the business's Google Business Profile and communication channels.
Collect
ReplyAI collects relevant reviews, enquiries and business activity.
Generate
AI generates suggestions, content and actionable recommendations.
Approve
Business owners or agency teams approve and execute actions.
Measure
Performance is tracked through dashboards and reports.
Core features

Fourteen modules, one workspace

Everything a local business needs to stay visible, responsive and organised without stitching tools together.

Google review managementEvery review in one queue
AI review reply generationOn-brand, personalised drafts
Sentiment analysisNegative feedback surfaced first
WhatsApp communicationEnquiries in a single thread view
Appointment & booking managementConfirm, cancel, reschedule
AI social media post generationCaptions and creatives
AI offer & promotion generationSeasonal and local hooks
Marketing campaignsPlan, schedule, track
Local SEO managementProfile health and rankings
Business insights & analyticsGrowth you can read
Customer managementHistory, notes, context
Notifications & tasksNothing slips past the team
Multi-location supportOne brand, many branches
Agency management & workflowsClients, employees, approvals
Agency-ready

Built to run many businesses, not just one

ReplyAI is also being designed as an agency operating platform manage multiple client businesses and the employees serving them from a single centralised dashboard.

14Core modules
10Business types
1Workspace
  • Manage multiple client accounts
  • Assign employees to clients
  • Handle reviews and customer messages
  • Manage bookings and campaigns
  • Create and approve marketing content
  • Track employee activity
  • Manage client requests
  • Generate performance reports
Our vision

Help local businesses get discovered, communicate better, and grow with AI

ReplyAI is evolving from an AI review assistant into a broader AI-powered growth platform for local businesses. It's in active development at KavalaTech join the waitlist and we'll bring you in early.

No spam. We'll only email you about ReplyAI early access.

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